Frequently Asked Questions
Q: Do I need to install any software to run Anesthesia Call Accountant?
A: No. Nothing will be downloaded to your computer to compromise your system. There are no discs to install. With purchase of The Anesthesia Call Accountant, you will receive your own password protected website that is exclusive and private for your department. The Anesthesia Call Accountant will reside on your website. We at MTT will continue to develop new features for this program and any upgrades we make to the product are free of charge.
Q: How much are set-up costs?
A: The Anesthesia Call Accountant requires no set-up costs and there are no additional costs for new members up to 30 or up to two locations. Everything is covered in our annual fee.
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Q: What are the technical requirements to run Anesthesia Call Accountant?
A: Since The Anesthesia Call Accountant is an web-based call scheduling system, it runs on any computer that is connected to the Internet. A monitor display of 1280 by 1024, which is standard on most new monitors, is required for the Site Administrator. A monitor resolution of 1024 by 768 is sufficient for the end user portions of the Anesthesia Call Accountant
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Q: Do I have to be a techie to use the program?
A: Anesthesia Call Accountant was designed so that anyone, no matter what their technical level of expertise, can easily create and manipulate schedules. However, our program is also equipped with extras that techies love, including PDA access and an Internet-based calendar that can be accessed and updated from anywhere in real time.
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Q: How many locations can we set up in Anesthesia Call Accountant?
A: The Anesthesia Call Accountant supports one or two locations as a standard feature. Custom applications for organizations with more than two locations may be requested by contacting MTT.
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Q: Is there a limit on how many users we can have?
A: Up to 30 members are supported in The Anesthesia Call Accountant without requiring a set up fee. Custom applications for larger groups can be requested by contacting MTT.
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Q: When you say well get our own website, what do you mean?
A: With purchase of The Anesthesia Call Accountant, you will receive your own website, carrying your own logo and the domain name of your choosing. The Anesthesia Call Accountant program will reside on this website. You also have the additional space to create an expanded web presence for your practice, if desired.
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Q: What happens if I have a problem using the Anesthesia Call Accountant?
A: Our scheduling tool was specifically designed by an anesthesiologist to be the easiest scheduling tool available. However, we do understand that sometimes there will be questions. Our support center includes on line manuals, on line help, email help and phone help at 1-(847) 387-8700*.
*Our customer support representatives are available between 9am and 4pm, CST, five days a week.
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